Return / Refund Policy

When you shop at ChefShaneKelly.com, we want you to be completely satisfied. If for any reason you are not satisfied with your purchase, you may return it for a replacement or refund of the purchase price within 30 days.  Digitally downloaded items cannot be returned. Shipping is non-refundable.

To What Address Do I Return The Package?

Chef Shane Kelly, LLC
P.O. Box 680637
Franklin, Tennessee 37068

What do I do if my order is incomplete, incorrect or damaged?

If you order is incomplete, incorrect, or damaged, please Contact Us via email or call us toll free at 615.498.7447.  Our Customer Service hours are Monday-Friday 9 a.m. - 4 p.m. CST.